Datalabs Solution

E-Commerce · Paid Media · SEO

Five thousand SKUs,

moved mid-flight.

Three years on.

Kerala Ayurveda came to us with an unfinished replatform, a catalogue nobody could navigate and paid media running against numbers that did not reconcile. We rebuilt the store on Shopify Plus, gave five thousand products a browsing structure customers actually use, then scaled acquisition on measurement we trusted.

Client

Kerala Ayurveda

Industry

Ayurvedic wellness & skincare e-commerce

Platform

BigCommerce → Shopify Plus

Services

E-commerce build, SEO, paid media, CRO

Duration

Three years, ongoing

Scope, verified

3 yrs

Continuous retained programme

Engagement record

5,000+

SKUs migrated and re-merchandised

Catalogue export

19

Customer-need categories built

Site taxonomy

3

Parallel browse taxonomies live

Site taxonomy

Where they started

A replatform stalled halfway across.

A replatform stalled halfway across.

A replatform stalled halfway across.

The move off BigCommerce had begun without a finished destination. Product data was inconsistent, templates were incomplete and large parts of the catalogue were effectively offline — indexed, linked, and unbuyable.

Demand was not the problem. People were searching for Ayurvedic remedies by concern — sleep, hair fall, joint comfort, immunity — and landing on a store organised by brand and product line, which answered a question nobody had asked.

Meanwhile paid media was being scaled against reported returns that never matched the finance sheet, so every budget decision was an argument rather than a calculation.

What we took on

Three problems, one
engagement.

Three problems, one
engagement.

Three problems, one
engagement.

Findability

Five thousand products, one flat list.

Category depth existed on paper but not in navigation. Shoppers had to already know the product name to find it, which is fine for repeat buyers and fatal for acquisition.

Platform

An unfinished migration.

Half-built templates, broken redirects and thin product data meant the store could not carry a serious media budget without losing money on every click it bought.

Demand

Intent captured by everyone else.

Concern-led searches were being answered by marketplaces and content sites. The brand with the actual formulations was invisible at the moment of research.

Case Study — Programme Stages
The build

One storefront, every screen.

The catalogue was rebuilt mobile-first, then scaled up. Product templates, navigation and checkout behave the same on a phone in a queue as on a desktop at home.

The build

One storefront, every screen.

The catalogue was rebuilt mobile-first, then scaled up. Product templates, navigation and checkout behave the same on a phone in a queue as on a desktop at home.

The build

One storefront, every screen.

The catalogue was rebuilt mobile-first, then scaled up. Product templates, navigation and checkout behave the same on a phone in a queue as on a desktop at home.

Responsive system — laptop, tablet and phone running the same templates.

Product page: ingredients, proof and a single clear action.

Before and after

The same catalogue, made navigable.

The catalogue barely changed. What changed was how many ways there are into it, and how quickly a visitor with a specific concern reaches something that addresses it.

Before and after

A replatform stalled halfway across.

The catalogue barely changed. What changed was how many ways there are into it, and how quickly a visitor with a specific concern reaches something that addresses it.

Before and after

The same catalogue, made navigable.

The catalogue barely changed. What changed was how many ways there are into it, and how quickly a visitor with a specific concern reaches something that addresses it.

Before

After

Storefront

Then, and now.

Same catalogue, same products. A different way in.

Storefront

Then, and now.

Same catalogue, same products. A different way in.

What we can evidence

Then, and now.

Same catalogue, same products. A different way in.

Brand-led sidebar, cramped tiles, no route in for a shopper with a specific concern.

Editorial hero, need-led navigation and a product grid built to be scanned.

Storefront visuals are representative mock-ups of the build direction, not screenshots of a live page.

What we can evidence

The receipts.

What we can evidence

The receipts.

Storefront

The receipts.

Metric Result Period Source
SKUs migrated 5,000+ Migration phase Catalogue export
Need categories built 19 Taxonomy phase Site taxonomy
Browse taxonomies live 3 Ongoing Site structure
Programme length 3 years Ongoing Engagement record
Revenue growth 3× First 12 months Client-reported
Blended return on ad spend 4.8× First 12 months Client-reported

Scope figures are drawn from the build itself — catalogue exports, site taxonomy and the engagement record. Commercial figures are client-reported from their own finance and platform data; we publish the source next to each number rather than presenting all of them as equally verified.

“ They finished a migration two agencies had left half-done, then made five thousand products feel like a shop you can actually browse. ”

Kerala Ayurveda · E-commerce team

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What we would do for you

Got a catalogue nobody can navigate?

Send us the store and the numbers you do not trust. We will tell you which is the real problem — usually it is both, and usually in that order.

What we would do for you

Got a catalogue nobody can navigate?

Send us the store and the numbers you do not trust. We will tell you which is the real problem — usually it is both, and usually in that order.

What we would do for you

Got a catalogue nobody can navigate?

Send us the store and the numbers you do not trust. We will tell you which is the real problem — usually it is both, and usually in that order.

Kerala Ayurveda · FAQ

Questions about this programme.

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